Error states

The error states history page can be accessed from the tab on a system settings page:

Error states will be generated for many events such as

• system online / offline

• cameras online / offline

• doors opened

• queues too large

• hard drive error

• AI processor error

• mains power connected / disconnected

• aux power connected / disconnected

• battery shunt error

• solar charger error

• temperature thresholds exceeded

• internet speed threshold exceeded

• router signal threshold exceeded

• cpu load exceeded

Manually closing error states

Error states can be manually closed using the 'Close' button. However, be aware that this is only useful if the error state has got 'stuck' and hasn't automatically closed itself.

Examples of when this might happen are if the system's definition was changed, and the door sensors were removed. If the system last reported that the doors were open, there will never be a close event and you would need to manualyl close it.

If you try and close an error state that is still active, a new error state will be generated a couple of minutes later for the same error. Therefore it is necessary to fix the cause of the error to make it go away.