Live talkdown
Last updated
Last updated
The Giraffe Cloud supports live talk down. You can access this feature through a normal telephone number or via a microphone connected to your computer.
We also have API endpoints that can accept audio data sent over a HTTP request or a websocket. This is used for the alarm receiving centre integrations.
The simplest way of performing a talkdown is via the microphone talkdown button on the live view screen. It is next to the 'Recordings' button:
After the button has been pressed, you will see a UI like this appear at the bottom of the screen which will allow you to end the talkdown.
You can press the 'Switch to Entire Site' button at any time during an audio talkdown to switch to broadcasting the audio to the entire site. This will route the audio to all of the systems on the same site as the system from which you initiated the broadcast.
To switch back to a single system broadcast you need to end the broadcast and then start again.
This button has no effect if there is only a single system on the site.
If you do not have a microphone connected to your computer or it does not work for some reason, you can use the phone number talkdown service.
Dial the local number provided, then enter the PIN code when prompted. You will be connected immediately, and anything you say will be relayed through the speakers. Simply hang up to end the call.
Before the phone talk down feature can be used, you may need to enable it on the speaker settings page.
If you need a new PIN code (which invalidates the old one), select Generate new pin code.
If you have multiple systems on a site, you can use the site broadcast PIN. This will route the audio to all of the systems on the same site as the system from which you initiated the broadcast.
A simple HTTP endpoint is available for sending PCM audio data in a POST request, which is then broadcast through the Edge Controller’s speaker.
We can also support a websocket connection.
For more details on audio integration methods, please contact Giraffe support.
